Refund policy
Cameron Apparel Refund and Returns Policy
At Cameron Apparel, we strive to ensure our customers are satisfied with their purchases. If you are not completely satisfied with your t-shirt, we’re here to assist you with our Refund and Returns Policy.
Returns
Our return policy lasts 14 days from the date of delivery. If 14 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.
To be eligible for a return, your t-shirt must be unused, unwashed, and in the same condition that you received it. It must also be in the original packaging, with tags attached.
Non-Returnable Items:
- Custom T-Shirts: Any custom-designed or personalized t-shirts are final sale and cannot be returned or exchanged unless they arrive damaged or defective.
- Sale Items: Only regular-priced items may be returned. Sale items are non-returnable.
Refunds
Once your return is received and inspected, we will notify you via email. If your return is approved, a refund will be processed to your original method of payment within [X] business days. Please note that it may take some time before your refund is officially posted by your bank.
Partial Refunds:
Partial refunds may be granted if:
- The item is not in its original condition, is damaged, or is missing parts for reasons not due to our error.
- The return is initiated after the 14-day period but within a reasonable timeframe.
Exchanges
We only replace t-shirts if they are defective or damaged. If you need to exchange a t-shirt for the same item, please email us at [insert email address] with details, and send your item to [insert return address].
Shipping
To return your product, you should mail your product to: [insert return address].
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Contact Us
If you have any questions about our Refund and Returns Policy, please contact us at [insert email address] or call us at [insert phone number].